Still not sure what we're all about? Read through these frequently asked questions or contact us if you don't see what you're looking for.
To wander means to walk or move in a leisurely way. Lark is not only a type of bird, it refers to something done for fun; an amusing adventure or escapade. Combined, the two words capture the spirit of our company perfectly. We want to make it easier for our clients to wander and enjoy their surroundings, whether that’s close to home or in a far-flung destination halfway around the world.
Yes — but we work a little differently than traditional agencies. We consider ourselves to be consultants (not salespeople) who not only advise, but advocate for our clients. Further, we put our clients first; unlike some agencies, we are not biased towards specific travel suppliers that offer incentives. We always recommend the best solutions available to our clients, regardless of financial gain.
Like consultants in other fields, we charge for services rendered. Planning fees begin at $250 and increase depending on the complexity of the request and how much time it will require. As such, prices vary by the type and length of experience. Please contact us for a quote.
Charging fees allows us to focus on you, the client — not sales. Instead of worrying about how much you're spending on your travels and in turn, how much money we're going to make, we're concerned with more important things, like what you're going to experience when you get to your destination. Amazing experiences take time to organize; your fee simply compensates us for that time, not to mention the expertise and service that we provide.
As mentioned above, fees vary by the type and length of experience, but typically, your fee includes full-service travel planning — that is, friendly, personal service beginning with trip ideation and logistics all the way through to booking and itinerary creation.
While we love technology and we agree that the Internet is useful, it's not perfect. There are millions of websites out there, some of which offer inaccurate information. (That includes review sites; research has shown that 15-20% of online reviews are fake.) It takes time, energy, and expertise to pore through all of these sources, decipher them, and extract relevant information. At Wanderlark, we draw from personal experience and trusted sources to put together the perfect itinerary for each individual client. But don't take our word for it! Take it from Rob H., a Wanderlark client: "Wanderlark presented everything with an eye on detail and with a very personal touch. I was genuinely surprised by how quickly I went from someone who enjoyed planning his own trips (so I knew that it would be suited to my tastes) to someone who was eager to use Wanderlark’s services again." Feel free to read additional testimonials here.
Understandable! We don't always like to have every second of a trip planned, either. Yet we recognize the importance of being prepared (research shows that poorly planned vacations eliminate the positive benefit of taking time off, defeating the purpose!) That's why we strive to equip you with everything you need to have an enjoyable experience. Rest assured that we'll adapt to your travel style; if you value freedom & flexibility, for example, you'll get a curated list of recommendations that you can use at your leisure.
We pride ourselves on providing the highest level of customer service. That means personal attention, prompt responses, utmost care and attention to detail throughout the entire process described here. (Just keep in mind that we observe normal business hours as follows: Monday through Friday, 9am to 5pm Eastern time, excluding US national holidays.) In addition to these intangibles, you will receive a completely custom itinerary along with valuable resources approximately one month prior to your departure.
As much as we'd love to do it all, we cannot assist with securing travel identification or documentation, such as passports or visas. Please consult the US State Department for guidance.